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Privacy and Security

RSA Multifactor Authentication for NexTier Online Banking

NexTier proactively protects personal information online. Multifactor Authentication is a standard safety feature of NexTier Online Banking. This authentication process prevents fraud and identity theft using additional layers of identifying information and protecting you from revealing personal information, such as passwords, via “fake” websites that closely resemble the sites of legitimate financial institutions.

Multifactor Authentication requires user to provide the following information to enhance the security of the login process:

  • current password (if an existing customer)
  • answers to questions to confirm identity
  • verfication of a personal image and image phrase that is a unique identifier

Consumer Security

The Internet is a powerful communication tool that enables the instantaneous, global exchange of information any time of the day or night. The security of your accounts and customer information is something we take seriously at NexTier. We actively oversee our systems to protect the security and privacy of customer information. Please take a moment to view the bulleted information on the left to learn about information security.

NexTier will never send you an email asking you to download a file or software, nor an email that includes a link to a website. In addition, NexTier will never send you an email requesting your personal information, account information, online banking password or ATM PIN.

Please note, messages or forms submitted via e-mail may not be secure, may be intercepted by third parties, and may not be immediately received by NexTier. Please use discretion when emailing your private information. If you have any concerns or questions about the secure transmission of information, please contact your NexTier representative or send a message to info@thebank.com.

The Office of the Comptroller of the Currency (OCC) charters, regulates, and supervises all national banks. It also supervises the federal branches and agencies of foreign banks. Headquartered in Washington, D.C., the OCC has four district offices plus an office in London to supervise the international activities of national banks. The OCC's objective is to ensure the safety and soundness of the national banking system. For more information please go to their web site www.occ.gov

External Web Pages

This site contains links to external web pages, which are not under the control of NexTier. When you click on them, you are leaving this website. NexTier provides these links as a convenience and is not responsible for their content or security.

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